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Our network of Agribusiness Branches will continue to operate under the ‘Call & Collect’ service

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Glanbia Ireland’s Agribusiness Branches are operating as ‘Call and Collect’ to protect vital services for our farming community. It is vitally important that everyone follows our procedures to allow us continue to provide essential products to our customers.

The Government will introduce Level 5 restrictions countrywide from midnight Wednesday 21st October for 6 weeks. Our Agribusiness branches are an essential service and will remain open however, we ask our farming customers to continue to use our ‘Call & Collect’ service as there will be no entry into the shop area. In addition, we have taken the decision to temporarily suspend our garden centre services across our 14 CountryLife locations. Our online Click & Reserve service will also be temporarily suspended, all requests must be phoned into your local branch. This is to protect our valued customers and staff.

“We truly appreciate and value your custom and that is why we have taken this decision to resume our ‘call and collect’ model. Our dedicated staff work hard to provide essential products to our loyal customers and our farmer community. We are asking you to work with us as we revert to this operating model to help protect our important services for all our customers,” said Glanbia Ireland’s Chief Agribusiness Growth Officer, Sean Molloy.

As part of ongoing efforts to contain Covid-19, for the next 6 weeks, customers will be asked to place their orders from branches in advance by phone.

This call and collect measure is in relation to orders that would usually have been made in person by customers calling to our branches.

However, customers should please use their usual ordering channels, including:

  • All orders can be placed through our business managers over the phone and our Customer Services Centre (CSC) service via 1890 321 321.
  • Our products are also available online via glanbiaconnect.com and countrylife.ie
  • If you need assistance in setting up your Glanbia Connect account to facilitate online ordering, please call 1890 100 017.

 

Our full range of farm-related products are available through this service.

At our branches, our team will work hard to ensure that our customers will continue to get the same high levels of service. However, we will ask for your patience as it will require orders to be made in advance over the phone and picked up from the branch.

The system will operate as follows:

  • Please phone your branch in advance with your number (See contact list below).
  • Payment will be taken on account or processed over the phone.
  • Store staff will bring the goods to the car / trailer or a dedicated point in the store yard.
  • Please wear a facemask, roll down window, confirm identity and order number.
  • Customer should stay in vehicle until staff have left the pick-up point area.

 

We will continue to review the move to the call and collect system on an ongoing basis.

Glanbia Ireland appreciates your continued patience and would like to thank you for working with our teams.

 

Deliveries/Milk Collection – Important Notice

If you, a member of your family or farm staff are experiencing symptoms potentially linked to Coronavirus, please call the HSE on 1850 241 850, follow the advice on www.hse.ie and contact your family Doctor.

Please also inform your local GI advisor by phone or contact the Customer Service Centre (CSC) at 1890 321 321 immediately in the unfortunate instance that a member of the farm household or farm staff is in self-isolation or has a confirmed case of Coronavirus (Covid-19).

This will allow Glanbia Ireland implement a set of appropriate measures to continue to collect milk from, or deliver to, the farm.

  

Branch Contact Details

Branch Name

Phone

Glanbia CountryLife Ashford

0404 - 40105

Glanbia Agribusiness Athboy

046 - 9432552

Glanbia Agribusiness Ballacolla

057 - 8734013

Glanbia Agribusiness Ballinamult

058 - 47102

Glanbia Agribusiness Ballycanew

053 - 9427103

Glanbia CountryLife Ballyhale

056 - 7768603

Glanbia Agribusiness Ballyragget

056 - 8833107

Glanbia Agribusiness Ballytore

059 - 8623105

Glanbia Agribusiness Ballywilliam

051 - 424514

Glanbia Agribusiness Bennettsbridge

056 - 7727104

Glanbia CountryLife Bunclody

053 - 9377122

Glanbia CountryLife Campile

051 -  388102

Glanbia Agribusiness Cappoquin

058 - 54308

Glanbia Agribusiness Carrickbeg

051 - 640002

Glanbia CountryLife Castlecomer

056 - 4400834

Glanbia CountryLife Castlelyons

025 - 36337

Glanbia Agribusiness Clonmel

052 - 6129620

Glanbia Agribusiness Clonroche

05392 – 44136

Glanbia Agribusiness Crettyard

056 - 4442112

Glanbia Agribusiness Derrygrath

052 - 6138002

Glanbia Agribusiness Donaghmore

0505 - 46315

Glanbia CountryLife Dungarvan

058 - 42078

Glanbia Agribusiness Durrow

051 - 293178

Glanbia Agribusiness Fennor

056 - 8834104

Glanbia CountryLife Fethard

052 - 6131108

Glanbia Agribusiness Freshford

056 - 8832100

Glanbia Agribusiness Gaultier

051 - 383124

Glanbia Agribusiness Glenmore

051 - 880102

Glanbia Agribusiness Glenville

021 - 4880106

Glanbia Agribusiness Goresbridge

059 - 9775155

Glanbia Agribusiness Graiguecullen

059 - 9131639

Glanbia Agribusiness Graiguenamanagh

059 - 9724200

Glanbia Agribusiness Inch

040 - 221734

Glanbia Agribusiness Kells

056 - 7728233

Glanbia Agribusiness Kilberry

046 - 9024204

Glanbia Agribusiness Kilenaule

052 - 9156205

Glanbia Agribusiness Kilmanagh

056 - 7769102

Glanbia CountryLife Kilmeaden

051 - 384106

Glanbia Agribusiness Gorey

05391 - 30133

Glanbia CountryLife Monasterevin

045 - 525337

Glanbia CountryLife Mountmellick

05786 - 24268

Glanbia Agribusiness Shandonagh

044 - 9342299

Glanbia CountryLife New Ross

051 - 421274

Glanbia Agribusiness Piltown

051 - 643260

Glanbia Agribusiness Raheen

057 - 8731104

Glanbia Agribusiness Rathcoffey

045 - 902719

Glanbia Agribusiness Spink

057 - 8731169

Glanbia Agribusiness Taghmon

053 - 9134154

Glanbia Agribusiness Tallow

058 - 56322

Glanbia Agribusiness Windgap

051 - 648203

Glanbia CountryLife Rathdrum

0404 - 46105

Glanbia CountryLife Tullamore

057 - 9341310

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