Glanbia Ireland update on Coronavirus measures

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Glanbia Ireland has put in place measures to continue to provide vital services for the farming community during the national effort to minimise the spread of Coronavirus (Covid-19).

We are asking all farmers, drivers, customers and other stakeholders to continue to be vigilant and avoid complacency setting in. It is vitally important that all preventative measures remain in place and social distancing is strictly followed to help protect, you, your family and those visiting your farms.

Hygiene stations are required on all farms to assist drivers and any close contact must be minimised or preferably completed avoided.

Farmers, drivers, customers and other stakeholders have been requested to assist Glanbia Ireland by closely following the advice of the Health Services Executive (HSE).

 

Business Managers and Milk Supply Team

Our Business Managers and Milk Supply Managers are there to support farmers through the challenges brought on by Coronavirus (Covid-19) and ensure farms have a consistent supply of feed for animals. We have requested that our teams try to conduct necessary transactions by phone where possible. If an essential farm visit is required strict biosecurity protocols will be followed.

 

Milk Collection/Deliveries

If you, a member of your family or farm staff are experiencing symptoms potentially linked to Coronavirus, please call the HSE on 1850 241 850, follow the advice on www.hse.ie and contact your family Doctor.

Please also inform your local GI Milk Supply Manager by phone or contact the Customer Service Centre (CSC) at 0818 321 321 immediately in the unfortunate instance that a member of the farm household or farm staff is in self-isolation or has a confirmed case of Coronavirus (Covid-19).

This will allow Glanbia Ireland implement a set of appropriate measures to continue to collect milk from, or deliver to, the farm.

 

Preventative Measures

At all times our drivers going to farms or GI sites will follow a series of additional preventative sanitation measures and any close contact must be minimised or preferably completed avoided.

The health authority guidance indicates that close contact can mean spending more than 15 minutes within 2 metres of an infected person.

Farmers are requested to implement a series of hygiene measures at all times. Read more here.

All on-farm biosecurity plans should be reviewed with only business-essential visits permitted on farm. Read more here.

 

Covid 19 Preventive measures

 

Facilities and Branches

Glanbia Ireland’s network of Agribusiness branches remain open with recommended Covid-19 protocols in place.

Customers have the option of visiting the 52-branch network or availing of our ‘Call and Collect’ service which will remain in place as an additional measure for customers.

A sincere thank you to all of our customers who have worked with us in the past few weeks as we operated through ‘Call and Collect’ and Glanbiaconnect.com for the safety and wellbeing of all.

With customer safety and choice in mind, the existing ‘Call and Collect’ service will remain in place for the foreseeable future. Having worked very well as a Covid-19 preventative measure, Glanbia Ireland is maintaining this service particularly to accommodate customers who are more vulnerable.

The following procedures will be in place at all times in branches once opened:

  • A controlled access process to limit the number of shoppers permitted at the same time;
  • Masks are mandatory and must be worn by all customers when visiting the stores
  • Customers are asked to shop alone where possible, to help minimise numbers in stores;
  • Customers are asked to come prepared with a list of items they require, and move through the store quickly;
  • A designated queuing area outside the branch is marked with 2 metre social distancing spacing;
  • A station for hand and trolley sanitising will be provided;
  • Perspex screens are installed at all counters and cashless payments are encouraged.

Glanbia Ireland and our branch teams have stressed the importance of following social distancing and adhering to all procedures clearly outlined, in order for stores to continue to provide essential products with the utmost safety to all.

 

Milk Sampling Service

Glanbia Ireland has temporarily halted the acceptance of milk samples delivered by farmers in person to our various processing sites for transportation onwards to the laboratory service in Dungarvan. Read more here.

In addition to implementing all precautionary measures to help join the national efforts to curtail Covid-19, Jim Bergin urged all suppliers to also keep in contact with elderly and more vulnerable members of the farming community.

“We do not underestimate the concerns that some members of our farming community feel in these uncertain times and we will continue to keep in touch with you as this evolves,” he added.

Please be assured that we are continuing to monitor this evolving situation on an ongoing basis. We are taking all appropriate measures and will continue to keep you updated through text message, our farm teams and on www.glanbiaconnect.com.

Updated 8 January 2021

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